Aws Reinvent 2018 Customizing Your Amazon Connect Contact Center Bap309

Hear from Amazon Connect customers on how they seamlessly integrated their business applications with Amazon Connect using a combination of development tools and available AWS services. axialHealthcare demonstrates their HIPAA-compliant phone platform, built around Amazon Connect, which enables its clinical care team to increase provider and patient outreach efficiency, enhance client reporting, and improve provider and patient satisfaction while ensuring the safety of protected health information. Rackspace shares how they used the Amazon Connect Streams API to build a customized agent experience through a native desktop application to accommodate diverse agent configurations and multiple platforms.

  • AWS re:Invent 2018: Customizing Your Amazon Connect Contact Center (BAP309) ( Download)
  • AWS re:Invent 2018: Bring the Power of AI to Your Amazon Connect Contact Center (BAP322-R1) ( Download)
  • AWS re:Invent 2018: Moving Large Scale Contact Centers to Amazon Connect (BAP324) ( Download)
  • AWS re:Invent 2018: Customer-Centric Contact Centers w/ Amazon Connect & Machine Learning (FSV301) ( Download)
  • AWS re:Invent 2018: Implementation of Amazon Connect, Powered by Accenture (FSV306-S) ( Download)
  • Amazon Connect Delivers Personalized Customer Experience for Your Contact Center ( Download)
  • AWS re:Invent 2018: Transform the Modern Contact Center Using Machine Learning & Analytics (AIM304) ( Download)
  • Amazon Connect: 4 Steps to Transforming Your Customer Contact Center ( Download)
  • AWS re:Invent 2017: GPS: Amazon Connect: Powerful, Proven Cloud Contact Center Solut (GPSBUS205) ( Download)
  • AWS re:Invent 2019: Omnichannel cloud contact center with Amazon Connect (DEM155) ( Download)
  • Get Started in Minutes with Amazon Connect in Your Contact Center - AWS Online Tech Talks ( Download)
  • AWS re:Invent 2017: Amazon Connect Delivers Personalized Customer Experiences (BAP202) ( Download)
  • Introducing Amazon Connect Dashboard - Monitoring Contact Center Performance on AWS ( Download)
  • Evolving Customer Experience with Amazon Connect, An AI-Based Contact Centre Solution ( Download)
  • Next Gen Innovation: Enhancing Your Contact Center with Amazon Connect for the Public Sector ( Download)

Author

Ariyani

Como educador, estou profundamente engajado no desenvolvimento dos estudantes em ambiente escolar, adotando métodos pedagógicos que valorizam conexões genuínas e são movidos por inovação e fervor. É minha vocação guiar os alunos na jornada de se tornarem uma geração notável, empregando estratégias de ensino amplamente aclamadas por prestigiadas instituições acadêmicas ao redor do globo - events.zulekhahospitals.com