engageselling.com: If you've ever faced an unhappy customer, you know that it can be a tense and frustrating situation. Learn my strategies to diffuse the situation and turn it into a positive experience for all.
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- Sales Tip - Defusing Tense Client Conversations ( Download)
- How to Diffuse a Difficult Situation - in Just Five Words ( Download)
- Try THIS the Next Time You Have an Uncomfortable Conversation | Simon Sinek ( Download)
- Simon Sinek on How to Better Handle Confrontation ( Download)
- Customer Service English: Calming Frustrated Customers ( Download)
- How to close more sales be comfortable in tense situations - Scott Sylvan Bell ( Download)
- Sales Tip - Stop Putting Up with Deadbeats ( Download)
- Sales Tip - Show Me the Data! - Colleen Francis of Engage Selling ( Download)
- Tell Me About A Time You Dealt With A Difficult Customer! (Behavioural Interview Question & Answer!) ( Download)
- Good Client Conversation ( Download)
- Sales Tip - Staying Healthy Creates More Sales ( Download)
- Diffusing Tense Situations with Compassion ( Download)
- Customer Service Training - Diffusing Customer Tension ( Download)
- Sales Tip - Dealing with Multiple Buyers ( Download)
- Having Better Client Conversations Part 3: Strategies for Collaboration ( Download)