Intercom is “all in” on AWS—a strategy that’s aligned with the engineering principles used to build the company. This talk covers how the company uses those principles to make engineering decisions. Learn about the evolution of Intercom’s architecture, from handful of Amazon EC2 hosts to thousands of instances. Also learn how Intercom uses Amazon DynamoDB, AWS Lambda, Amazon SQS, Amazon Aurora, Amazon Redshift, Amazon Kinesis, and more. Finally, learn why Intercom decided against leveraging microservices, and why this has increased its ability to move fast and ship great products.
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