Now that we have a tone based callflow, can add LEX to detect users intent
- Amazon Connect - Part 2: Speech recognition with LEX ( Download)
- AI ChatBot Tutorial Voice/Text - Amazon Connect and Lex | Virtual AI Assistant ( Download)
- AWS Lex Voice and Chatbot ( Download)
- AWS Lex V2 with Amazon Connect Interactive Messages : “LIST” | Code Simplified ( Download)
- Amazon Connect Call Center - Chapter 11 Advanced LEX Concepts (Intents or Slots) ( Download)
- Modular Amazon Connect Demo ( Download)
- Introduction to Amazon Connect Voice ID | Amazon Web Services ( Download)
- AWS re:Invent 2018: Bring the Power of AI to Your Amazon Connect Contact Center (BAP322-R1) ( Download)
- Amazon Lex in 44 Seconds ( Download)
- Integrate Amazon Lex Bot to Amazon Connect ( Download)
- NEW LAUNCH! An Introduction to Amazon Lex, Your Service for Building Voice and Text Chatbots ( Download)
- Amazon Connect with a Generative AI Outbound Call ( Download)
- AWS On Air ft. Amazon Lex ( Download)
- Conversational AI powered by Amazon Lex | Amazon Web Services ( Download)
- Amazon Connect & Lex using Rasa ( Download)